IZY

Cookie Policy
for Izy App

Last updated: 31.03.2026

We use cookies to ensure the proper functioning of the Izy App and to improve the app on the basis of usage patterns. You may choose which categories of cookies you consent to, and you may amend your preferences at any time.

Izy AS ("Izy", "we", "us" or "our") uses cookies in the Izy mobile application (the "Service"). This Cookie Policy sets out what cookies are, how we use them, and how third parties with whom we collaborate may use cookies in connection with the Service. It further describes your choices and rights in relation to the use of cookies and other relevant information.

What Are Cookies

Cookies are small text files stored on your device, including computers, tablets and smartphones, when you use the Service. Such cookies enable the Service, or any third-party providers, to recognise your device upon subsequent use. Cookies are used, including to enhance the functionality of the Service and to better adapt it to the individual user.

Cookies may be either "persistent" or "session" cookies. Persistent cookies remain stored on your device after you have ended your session, whereas session cookies are automatically deleted when you close the app.

How We Use Cookies

When you access and use the Service, Izy may store cookies locally on your device in order to improve the user experience and to further develop the Service.

Izy uses cookies for the following purposes:

  • Necessary cookies: Required for the secure and correct operation of the app.
  • Statistical cookies: Used only with your consent, in order to improve the Service through analysis of usage patterns.

We use both persistent and session cookies, and may deploy various types of cookies to ensure the functionality and performance of the Service.

Necessary Cookies

Necessary cookies are essential for the Izy App to function as intended. They enable core functions such as secure authentication, access to protected areas and correct display of content.

We process certain technical data, including user ID, building ID and language settings, in order to adapt the Service and ensure its correct functioning. We may also use account-related cookies to authenticate users and to prevent unauthorised or fraudulent use of user accounts. Such data are processed exclusively for necessary purposes and are not stored for analytical purposes without your consent.

The processing of necessary cookies is based on legitimate interest pursuant to Article 6(1)(f) of Regulation (EU) 2016/679 (the "GDPR").

Statistical Cookies

Statistical cookies are used to collect anonymised information regarding how users interact with the Service. The purpose is to improve the performance, stability and functionality of the app over time. By means of such cookies, we are able to analyse usage patterns, test new features, evaluate interface design and gain insight into how various elements of the app are experienced. Such insight forms the basis for continuous improvement and further development of the Service in accordance with user needs and preferences.

Statistical cookies are activated only where you have given your consent, pursuant to Article 6(1)(a) of the GDPR.

Third-Party Cookies

Izy exclusively uses cookies provided by third-party providers in connection with the app. Such cookies are used for necessary purposes, including secure payment processing and technical operations, as well as for statistical purposes where you have given your consent. The purposes of third-party cookies include secure transaction handling, error reporting and the collection and analysis of usage statistics.

Data collected through such cookies are processed in anonymised and aggregated form and cannot be used to directly or indirectly identify you as an individual.

Available Platforms

The Izy App is available on the following platforms:

For further information regarding the functionality, scope of use and privacy measures of the app, please refer to our official website: izy.no.

Privacy Policy

This Cookie Policy is supplemented by our Privacy Policy, which provides further details on our processing of personal data and your rights under applicable data protection legislation. The Privacy Policy is available here.

Contact

Should you have any questions or require further information regarding our use of cookies or our processing of personal data in the Izy App, please contact us at:

Email: info@izy.no