How do I choose the best tenant experience management platform?

SIST OPPDATERT:
15.1.2026
In order to have the best conditions for choosing the tenant platform that works best for your business, there are a couple of points that can be nice to familiarize yourself with.

To have the best conditions for choosing the tenant platform that works best for your business, there are a couple of points that are helpful to familiarize yourself with. First of all, what do you want to get out of the system? Is it to automate manual processes, save operating costs, or share information with tenants? How important is usability? Define the needs of your business so you know exactly what you are looking for.

What do you want to get out of the system?

What services does your building offer today? To know which system you need, it's natural to start by looking at what you already have and don't have in terms of systems. How would you like it to be used? Will it replace systems that already exist in the enterprise today?

Define the need: Does your building have multiple canteens, meeting rooms, and a variety of service offerings? Or is it just one single canteen?

If you have a large service offering, it can be a good idea to find a system that can scale and automate as many manual processes as possible to save your company valuable time.

Read also: This is what Izy portal can do for you

Who will use the system?

A building is often made up of people with different levels of digital expertise. One of the most important characteristics of an effective platform is that it is easy to use. You therefore need a platform with an intuitive interface that allows you to navigate through the system without any challenges. It reduces the learning curve for your employees and provides a more satisfying user experience.

Save money by having one system for "everything" instead of many to deal with.

That is why at Izy we have dropped all complicated integrations, and rather have focused on an efficient and intuitive system.

Communicate effectively

Do you need to share information with tenants?

A good platform for managing tenant experiences should facilitate quick and easy communication between the different roles in the building. It must be easy for tenants to find the information they need and just as easy to reach out to the right contact person for questions.

The ability to share important building information and news contributes to increased social sustainability and can help improve cohesion between the tenants in the building.

Read also: How to successfully attract tenants to your building

Summing up

A digital platform can help shape the user experience of your building's tenants. It is important to create a good and positive experience to retain tenants.

An effective tenant experience management platform should be able to provide these services to create a holistic and positive tenant experience. With the right platform, you will go a long way in ensuring long-lasting collaborations and a hassle-free everyday life. Want to know more about how to implement the Izy platform in your building?

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